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🚚 Shipping & Delivery Policy – Wild Toy Play

We proudly ship throughout the USA with fast, discreet packaging to ensure your privacy is always respected. Every item is packaged with no visible branding, and orders are processed within 1–2 business days unless otherwise noted.

📦 Domestic Shipping

• Standard Shipping: 3–7 business days

• Express Shipping: 1–3 business days (available at checkout)

• Discreet Packaging: All orders are sent in plain, unmarked packaging — no logos, no product descriptions

Please note: Shipping timelines may vary slightly during holidays or peak sale periods.

🔁 Return & Exchange Policy

Due to the intimate nature of our products, Wild Toy Play does not offer refunds. We offer exchanges or store credit only, and only under the following strict conditions:

✅ For Exchanges Only

• You must request an exchange within 10 days of receiving your order.

• Items must be unopened, unused, and in original packaging with all tags/seals intact.

• If approved, you’ll receive either a replacement (if in stock) or an electronic gift card.

• Items returned without prior approval will be refused.

To request an exchange, please contact us at [info@wildtoyplay.com] with your order number and reason for exchange.

🚫 Final Sale Items

• All sale items are final sale. No returns or exchanges will be accepted.

• This includes any items marked down or purchased with promotional discounts.

🌎 International Orders

At this time, all international orders are final sale. No returns or exchanges are accepted.
Buyers are responsible for any import duties, taxes, or customs fees determined by their local authorities.

We recommend checking with your local customs office for more details before placing an international order.

🛡️ Your Satisfaction, Our Priority

We take product quality and customer satisfaction seriously. If you believe you've received a defective or incorrect item, please contact us within 48 hours of receiving your order, and we'll make it right.

🚚 Shipping Information – Wild Toy Play

At Wild Toy Play, we offer fast, secure, and discreet delivery across the United States and to select international locations. Your privacy is always our priority, and every order is shipped in plain, unbranded packaging.

📦 Domestic (USA) Shipping

• Free Standard Shipping on all domestic orders

• 2nd Day Air: $50 (available to the continental U.S. only)

• Overnight Shipping: $100 (must be placed before 1:30 PM Eastern Time on a business day for same-day dispatch)

• Processing Time: Most orders ship by the next business day

• Delivery Time: 5–7 business days (standard)

• You’ll receive a shipping confirmation email with tracking details once your order is on the way

🌎 International Shipping

• Free International Shipping on orders over $300

• Flat-Rate International Shipping: $50 on minimum orders of $150

• Orders are shipped via UPS Express Saver

• Estimated Delivery Time: 7–14 business days

• International customers are responsible for all customs, import duties, and clearance taxes

  Failure to pay these fees may result in a non-returnable, non-refundable order

✉️ Order Confirmation & Tracking

As soon as your order ships, we’ll send a confirmation email to the address provided at checkout. This email will include your tracking number so you can monitor your shipment every step of the way.

Need help with your shipping or have a special request? Contact our support team at [info@wildtoyplay.com] — we’re here to make sure your delivery is smooth, discreet, and on time.